Hello Max,
You cannot access the long-term memory of the bot directly. The bot uses the long-term memory to display suggestions or to automatically pre-fill some of the data in a conversation. For example, if you take a look at the question step that gathers first and last name in the Book a Doctor sample, you will see a good example of using suggestions. For one specific user, after they provide their name once, in subsequent conversations, the bot would suggest the name that is saved in the long-term memory.
... { "is-explicit": true, "entity-type": "Text", "messages": [ "What are your first and last names?" ], "reactions": { "suggestions": [ "Are you {{contactName}}?", "Is your name {{contactName}}?" ], "validations": [ { "type": "regex", "error-message": [ "Please enter your first and last name." ], "parameters": { "value": "(\\w.+\\s).+" } } ] }, "type": "question", "entity": "contactName" } ...
I hope this helps.
Max Holiday
Your documentation mentions short and long-term memory in this article - https://docs.nativechat.com/docs/1.0/cognitive-flow/bot-memory.html.
How can I access the long-term memory in the cognitive flow?